Leading a community isn’t as simple as it looks, is it?
Most community associations don’t struggle because people don’t care.
They struggle because volunteer leaders are making complex decisions without clear guidance.
“Lessons from the Neighborhood” is built on real-world experience—what actually happens in boardrooms, not what looks good on paper. These books help board members and community managers make clearer, more confident decisions in environments where the people affected live next door.
Exclusive Glimpse Into Lessons from the Neighborhood
The Case of the Second-Floor Sanctuary
“The board thought they were being compassionate. The auditor thought they were making an unsecured loan.
In the upscale condominium community of Highland Terrace, the board prided itself on being a family.”
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The Series
Five books packed with practical ideas, real-world stories of what worked and what failed, and useful solutions for making better decisions and getting better results.
The series follows how governance actually unfolds in a community:
Authority.
Money.
Physical assets.
People.
Pressure.
Each volume focuses on a specific dimension of leadership boards face every day.
“In my experience, most boards aren’t trying to make bad decisions—they’re trying to make decisions without enough clarity.”
About the Author
PAUL MENGERT
CAI Educator of the Year
Community Governance Practitioner
Strategic Advisor
Paul Mengert is a nationally recognized educator in community association management, with more than 30 years of experience advising boards and leadership teams across the United States and internationally. A thought leader within the Community Associations Institute (CAI), he was named CAI Educator of the Year, holds the prestigious PCAM® designation, and teaches governance and decision-making at Wake Forest Law School and in a Harvard Business School alumni program.
He has been named a Most Admired CEO by the Triad Business Journal, served as a housing advisor to the United States Department of State, and chaired the Piedmont Triad International Airport Authority.
His work focuses on helping community leaders make better decisions under pressure—where governance, finance, and human dynamics intersect, and where the consequences are real.
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